Terms of service

These Terms of Service govern access to chicoryhomea.shop and purchases from Chicory Home A.

By using the website or submitting an order, you agree to these Terms, the Privacy Policy, Return and Refund Policy, Shipping Policy, and any product-specific terms disclosed before checkout.

If you do not agree, do not use the website or place an order.

Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to place an order independently.

A person ordering for a company or organization represents that they have authority to bind that entity.

You must provide accurate, current, and complete information. You may not use another person’s identity, payment method, address, or account without authorization.

Website Use

Chicory Home A grants you a limited, revocable, nonexclusive, nontransferable right to use the website for lawful personal shopping purposes.

You may not:

  • Use the website for fraud or unlawful activity

  • Attempt unauthorized access to systems or accounts

  • Introduce malware or harmful code

  • Scrape or copy substantial website content without permission

  • Interfere with website security or operation

  • Misrepresent your identity

  • Place orders using unauthorized payment information

  • Circumvent purchase limits or fraud controls

  • Use website content to create a competing catalog

  • Infringe intellectual-property or privacy rights

Product Information

We aim to describe products accurately. Minor differences may occur because of screen settings, photography, lighting, manufacturing changes, natural materials, or production batches.

Measurements are approximate unless expressly identified as exact. Customers are responsible for confirming dimensions, access routes, installation requirements, electrical compatibility, materials, weight limits, and intended use.

We may correct errors or update product information without notice. A correction made after an order is submitted will not authorize us to charge a higher price without the customer’s agreement.

Prices Taxes and Charges

Prices are ordinarily displayed in U.S. dollars unless the website states otherwise.

Sales tax and other applicable charges may be calculated during checkout according to the destination, product, and legal requirements.

Prices and promotions may change before order acceptance. Promotions may include eligibility requirements, dates, quantity limits, product exclusions, or coupon restrictions.

Orders and Acceptance

An order is an offer to purchase. An automated acknowledgement does not necessarily constitute acceptance.

We may accept, reject, limit, or cancel an order for legitimate reasons, including:

  • Product unavailability

  • Pricing or listing errors

  • Payment failure

  • Suspected fraud

  • Delivery restrictions

  • Purchase-limit violations

  • Product recall or safety concerns

  • Inability to fulfill the order lawfully

If we cancel an order after capturing payment, we will refund the affected amount to the original payment method.

Payment

You authorize the store and its payment providers to charge the amount displayed during checkout.

Payment may be subject to authorization, verification, fraud screening, and provider terms. We may request reasonable additional information before accepting or releasing an order.

You are responsible for fees charged by your bank, card issuer, currency provider, or other payment service.

Shipping and Delivery

Shipping is governed by the Shipping Policy and the delivery information shown during checkout.

Delivery dates are estimates unless expressly guaranteed. Customers must provide an accurate and accessible delivery address and comply with appointment, signature, inspection, and access requirements.

Large or fragile products may arrive separately or through a scheduled carrier.

Returns and Refunds

Returns, cancellations, exchanges, and refunds are governed by the Return and Refund Policy.

Product-specific restrictions disclosed before purchase also apply, subject to mandatory legal rights.

Accounts

You are responsible for protecting account credentials and restricting access to your device.

Notify mysofa.de@gmail.com if you suspect unauthorized account activity. We may suspend or restrict an account where reasonably necessary to protect customers, investigate misuse, or comply with law.

Intellectual Property

The website’s original text, graphics, arrangement, interface, photographs, and other content are protected by applicable intellectual-property laws.

Third-party product names, trademarks, photographs, and specifications remain the property of their respective owners.

Nothing on the website grants a license to use a trademark, copyrighted work, design, or other protected material except as necessary for ordinary personal use of the website.

Reviews and User Content

If you submit a review, photograph, comment, or other content, you represent that:

  • You created it or have permission to submit it

  • It reflects a genuine experience

  • It is accurate to the best of your knowledge

  • It does not infringe another person’s rights

  • It does not contain unlawful, threatening, deceptive, or malicious material

  • Any material incentive or relationship has been disclosed

You grant Chicory Home A a nonexclusive, worldwide, royalty-free license to host, reproduce, display, format, and use the submitted content in connection with the store, subject to applicable law and privacy choices.

We may moderate content using neutral criteria but will not remove a review merely because it expresses a negative opinion.

Third-Party Services

The website may use Shopify, payment processors, carriers, social networks, analytics providers, and other third-party services.

These services may be governed by separate terms. Chicory Home A is not responsible for an independent third party’s service except to the extent responsibility cannot legally be excluded.

Product Warranties

A product may include a manufacturer’s warranty. Any manufacturer warranty is supplied by the identified warrantor under its stated conditions.

Chicory Home A does not claim to be an authorized dealer, manufacturer, designer, or warranty provider unless that role is expressly verified.

Nothing in these Terms excludes an express warranty or implied warranty that cannot legally be excluded.

Disclaimer

To the fullest extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from every security risk. Product availability, delivery estimates, and third-party services may change.

These disclaimers do not exclude responsibilities or consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by law, Chicory Home A will not be liable for indirect, incidental, special, exemplary, or consequential losses arising solely from website use or a transaction.

Where liability may lawfully be limited, the total liability associated with a particular product or order will not exceed the amount paid for that product or order.

This limitation does not apply to fraud, willful misconduct, personal injury caused by legally actionable conduct, or any liability that cannot lawfully be limited.

Indemnification

To the extent permitted by law, you agree to indemnify Chicory Home A against third-party claims resulting from your unlawful website use, fraudulent conduct, infringement of another person’s rights, or material violation of these Terms.

This provision does not require a consumer to indemnify us for our own unlawful conduct.

Suspension and Termination

We may restrict website access, cancel an unaccepted order, or suspend an account when reasonably necessary to address fraud, abuse, security concerns, unlawful activity, or serious violations of these Terms.

Provisions that reasonably need to survive termination, including payment, intellectual property, disclaimers, liability, and dispute provisions, will remain effective.

Governing Law and Disputes

These Terms are governed by applicable United States law and the law of the state in which the contracting merchant is legally established, without regard to conflict-of-law rules.

Consumers retain mandatory protections and forum rights that cannot legally be waived.

Before formal proceedings, customers are encouraged to contact mysofa.de@gmail.com so the parties can attempt to resolve the issue through a reasonable exchange of information.

These Terms do not impose mandatory arbitration or a class-action waiver.

Severability

If a provision is found invalid or unenforceable, it will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

No Waiver

Failure to enforce a provision once does not permanently waive that provision or another right.

Changes to These Terms

We may update these Terms for legal, operational, security, or business reasons.

Changes apply from the stated effective date. The version accepted with an order generally governs that order unless a later change is required by law or agreed by the parties.

Contact

Questions about these Terms may be sent to:

Email: mysofa.de@gmail.com
Website: chicoryhomea.shop